Mediation and Conflict Resolution

Mediation is a process that involves a neutral third party, known as a mediator, who assists parties in resolving a dispute by facilitating communication and helping them reach a settlement. The process is confidential and typically begins with the mediator asking the parties to sign a confidentiality agreement that outlines the terms and conditions of confidentiality, including what information will be kept confidential, who will have access to it, and the consequences for breaking the agreement.

In family mediation, one of the most common forms of mediation, the mediator creates a safe and confidential environment for couples, families, and intergenerational relationships to have productive conversations and reach a mutually acceptable agreement. The mediator does not make decisions for the parties, but instead guides them through the process to find mutually acceptable solutions.

Jyotsna is a mediator who specializes in family mediation, offering services such as couple’s mediation, elder mediation, and mediation between educational institutions and international students. She provides an unbiased approach to mediation, creating a safe, confidential, communicative process aimed at helping participants reach an agreement. Jyotsna does not give legal advice.

Conflicts between couples can involve complex issues, such as child custody, child access, child support, spousal support, and division of net family property. In couple’s mediation, she helps couples navigate the difficult process of separation or divorce in an amicable, child-focused, and cost-effective way, and guides them through productive conversations to find mutually acceptable solutions. She also helps couples from different cultural backgrounds communicate their needs and reach an agreement that benefits both parties.

In some cases, conflicts between couples can involve in-laws and extended family members who may have differing opinions or cultural expectations. Jyotsna also assists in facilitating communication and finding common ground between couples and their families. Her aim is to help all parties feel heard and respected while working towards a mutually acceptable resolution.

Mediation can achieve a resolution in a matter of hours or days, which is much faster and more cost-effective than going to court. It also has the added benefit of often preserving the relationship that existed before the conflict. To achieve a successful resolution through mediation, it is generally recommended that parties approach the process with an open mind and a willingness to listen to each other’s perspectives.

The mediation process begins with individual private meetings with each party involved before bringing them together in a joint, face-to-face structured mediation meeting. Prior to consenting to mediation, Jyotsna also screens for partner physical and emotional violence. In addition to in-person sessions, she also offers online mediation to ensure emotional health and create trust while reducing the possibility of being triggered during contentious discussions.